General Enquiries
020 3912 2445

At IHSS Ltd, Our Vision…

"Our vision is to provide a sterile supply chain, driven by clinical demand, in which reprocessed instruments and sterile disposables are delivered on a priority basis to the point of use"


Our Values…

Determination - We are dedicated to giving our customers the best we have to offer, and driven to pursue every opportunity possible to help grow our sales and enhance our performance. We thrive on challenges, working with drive and enthusiasm to keep achieving our goals.

Caring - We are passionate about the quality of our work, the people we work with and the world we live in. We take time to listen, look ahead and deliver exactly what our customers need. We create the kinds of customer relationships in which care is given and appreciated by both sides.

Empowerment - We have confidence in each other to take action for the good of our business, our customers and our communities at all times. We encourage our employees to be proactive and seek innovative solutions. We have confidence in each other to do the right thing, at the right time, for the right reason.

Teamwork - We build great relationships between our teams to connect our people and expertise with customers and partners so we can deliver the best possible service. We build on each other’s strengths so we can succeed together. Our teams become an extension of our customers’ teams.

Safety - We always address the root causes of safety issues rather than simply treating the symptoms. This approach actively supports our ambition to become a lean, innovative operation where everyone goes home safely every day. The result is a culture of ‘total safety’ that benefits all.

Integrity - We do what we say we’ll do. That’s the way to win trust and demonstrate our inner
strength. It’s about being true to our values and behaving in accordance with them in every situation, no matter how difficult.